Category: User Research
Many departments across government are exploring questions of how they capture, organise, and share their research learning, with some departments recruiting digital librarians to build repositories. Here, Salma Patel shares a smaller scale solution she developed to meet the immediate needs in Ofsted.
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This post very briefly covers the user research team and function I established at Ofsted, and what I’m most proud of.
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These are some tips on how to conduct remote user research in this difficult climate.
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User needs and user stories are different. A user need (which is not solution-specific) can be broken down into a list of user stories, which is solution specific.
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How a prototyping tool helped us work more collaboratively and holistically during the design and research of a complex online form
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If you want access to this, please drop me a line
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What is User Research? drop in as part of #ServicesWeek to promote the usefulness of User Research
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