#nhssm (Social Media in NHS) are running a twitter chat next week (17 Aug 11) on Social media in emergency communications. Here is a list of academic papers related to Social Media in Emergency Communications:
Hughes, AL & Palen, L 2009, “Twitter adoption and use in mass convergence and emergency events.” International Journal of Emergency Management, vol. 6, no. 3, pp. 248–260. Retrieved August 13, 2011, from http://inderscience.metapress.com/index/h71150k3v8511021.pdf
Jaeger, PT, Shneiderman, B, Fleischmann, KR, Preece, J, et al. 2007, “Community response grids: E-government, social networks, and effective emergency management.” Telecommunications Policy, vol. 31, no. 10-11, pp. 592–604. Retrieved August 13, 2011, from http://www.sciencedirect.com/science/article/pii/S0308596107000699
Merchant, RM, Elmer, S & Lurie, N 2011, “Integrating social media into emergency-preparedness efforts.” The New England journal of medicine, vol. 365, no. 4, pp. 289-91. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/21793742
Berger, E 2009, “This Sentence Easily Would Fit on Twitter: Emergency Physicians Are Learning to ‘Tweet’.” Annals of Emergency Medicine, vol. 54, no. 2, p. A23-A25. Retrieved May 5, 2011, from http://linkinghub.elsevier.com/retrieve/pii/S0196064409006131
Heverin, T 2011, “Ethical Concerns of Twitter Use for Collective Crisis Response.” Human Factors, pp. 625-626.
Oh, O, Agrawal, M & Rao, HR 2010, “Information control and terrorism: Tracking the Mumbai terrorist attack through twitter.” Information Systems Frontiers, vol. 13, no. 1, pp. 33-43. Retrieved April 27, 2011, from http://www.springerlink.com/index/10.1007/s10796-010-9275-8
Chew, C & Eysenbach, G 2010, “Pandemics in the Age of Twitter: Content Analysis of Tweets during the 2009 H1N1 Outbreak” M Sampson (ed). PLoS ONE, vol. 5, no. 11, p. e14118. Retrieved December 1, 2010, from http://dx.plos.org/10.1371/journal.pone.0014118
Kelley, MM & Shoaf, KI 2011, “Delivering Health Messages Using Traditional and New Media?: Communication Preferences of California Residents during the 2009 H1N1 Influenza Outbreak.” Organization, no. May, pp. 1-5.