Author: Salma Patel
12 practical things you can do in the next week to create a culture in your organisation that supports Black/BAME colleagues
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Many departments across government are exploring questions of how they capture, organise, and share their research learning, with some departments recruiting digital librarians to build repositories. Here, Salma Patel shares a smaller scale solution she developed to meet the immediate needs in Ofsted.
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This post very briefly covers the user research team and function I established at Ofsted, and what I’m most proud of.
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These are some tips on how to conduct remote user research in this difficult climate.
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User needs and user stories are different. A user need (which is not solution-specific) can be broken down into a list of user stories, which is solution specific.
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