Below are some examples of my research related work (some are password protected):
10 things I learnt building a new User ResearchOps (ReOps) function
How we developed a simple user research library at Ofsted
Building a new user research team & function at Ofsted
How a prototyping tool helped us test a complex form
Protected: Usability testing on social care (SC1) form
Protected: Reviewing and advising on other user research projects
Protected: Team workshop to prioritize user needs & define scope
Protected: Stakeholder Workshop to report & validate findings
Protected: Discovery on Maintain Journeys
What I learnt as a user researcher from our GDS Assessment
Protected: Team workshop to generate research questions
Protected: Performance Analysis Workshop
Protected: Forward Research Plan – Childminder service in public beta
Protected: Register as childminder – Research in private beta
Baby Skin Integrity Comparison Survey (BaSICS) study
Online Patient Feedback (doctoral research)
Public Health Projects
Use of text messaging to collect real-time feedback in NHS
