Work Below are some examples of my research related work (some are password protected): 10 things I learnt building a new User ResearchOps (ReOps) function How we developed a simple user research library at Ofsted Building a new user research team & function at Ofsted How a prototyping tool helped us test a complex form Protected: Usability testing on social care (SC1) form Protected: Reviewing and advising on other user research projects Protected: Team workshop to prioritize user needs & define scope Protected: Stakeholder Workshop to report & validate findings Protected: Discovery on Maintain Journeys What I learnt as a user researcher from our GDS Assessment Protected: Team workshop to generate research questions Protected: Performance Analysis Workshop Protected: Forward Research Plan – Childminder service in public beta Protected: Register as childminder – Research in private beta Baby Skin Integrity Comparison Survey (BaSICS) study Online Patient Feedback (doctoral research) Public Health Projects Use of text messaging to collect real-time feedback in NHS Why and for what purposes do PhD students use Twitter and how can it benefit them? (Pilot study) Related Posts:AboutCalling at London Kings Cross Only – PhD–ing on the train …What is User Research? - Drop in dayHolidays for PhD students – how does it work?The use of Skype (or VoIP) for Medical ConsultationsPrezi: 10 ways researchers can use Twitter