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Tag: digital engagement

What is User Research? – Drop in day

Published February 1, 2019 by Salma Patel

What is User Research? – Drop in day

What is User Research? drop in as part of #ServicesWeek to promote the usefulness of User Research

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What I learnt as a user researcher from our GDS Assessment

Published December 4, 2018 by Salma Patel

What I learnt as a user researcher from our GDS Assessment

I share the top 5 things I learnt from a GDS assessment on our childminder service that was assessed to go into public beta.

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Measure to assess users’ digital competency

Published November 24, 2018 by Salma Patel

Measure to assess users’ digital competency

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How to use Twitter for Health Campaigns (Top 10 tips)

Published February 18, 2012 by Salma Patel

How to use Twitter for Health Campaigns (Top 10 tips)

I was recently asked by a Public Health Local Government Consultant to advise him on how to use Twitter for a Health campaign.

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Patient Opinion in use

Published October 6, 2011 by Salma Patel

Patient Opinion in use

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Academic Papers: Social Media in Emergency Communications

Published August 13, 2011 by Salma Patel

#nhssm (Social Media in NHS) are running a twitter chat next week (17 Aug 11) on Social media in emergency communications. Here is a list of academic papers related to Social Media in Emergency Communications:

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